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Lifetime Warranty
Your investment in circular luxury is protected forever. Our comprehensive lifetime warranty ensures your jewelry remains beautiful for generations.
Protection
What's Covered
Manufacturing Defects
- Structural weaknesses in metal
- Faulty stone settings
- Clasp or closure failures
- Plating or finish defects
- Chain link separations
Stone Services
- Loose stone tightening
- Prong repair & replacement
- Stone resetting
- Bezel adjustments
- Setting reinforcement
Restoration Services
- Professional cleaning
- Re-polishing & refinishing
- Minor repair work
- Rhodium re-plating
- General maintenance
Exclusions
Important Exclusions
Warranty covers defects and maintenance. Other situations require paid repair.
Damage from Accidents
- Impact damage from drops
- Scratches from rough surfaces
- Bent or twisted settings
- Chemical or heat damage
Loss & Theft
- Lost or stolen jewelry pieces
- Missing stones or components
- Shipping losses (insured)
- Misplaced original certificates
Improper Care
- Damage from cleaning solutions
- Excessive wear from sports
- Unauthorized modifications
- Neglected annual maintenance
Natural Wear
- Expected patina development
- Natural stone wear patterns
- Surface scratches from daily use
- Normal metal wear over years
Efficiency
How to Use Your Warranty
1
Contact Us
Reach out to our customer service team via our warranty portal. Describe the issue and provide photos for our experts to review.
2
Send Your Jewelry
We'll provide a prepaid, insured shipping label. Package your jewelry securely in its original box or the provided materials.
3
Expert Repair
Our master craftspeople examine and repair your jewelry using the same artisan techniques used in its original creation.
4
Return to You
Your restored jewelry is returned via secure insured shipping, looking as beautiful as the day you first received it.
Longevity
Extend Your Jewelry's Life
Daily Care
- Remove before swimming or exercise
- Apply perfumes before jewelry
- Store pieces separately
- Clean gently with a soft cloth
Professional Upkeep
- Annual cleaning and inspection
- Prong check every 6 months
- Re-plating for signature finish
- Structural integrity assessment
Need Warranty Service?
Our customer service team is ready to help restore your jewelry to its original beauty.
